Arbor App / Parent Portal
At GCMS, we use the Arbor management information system (MIS) to manage data about your child.
When your child joins our school, primary guardians will be provided with their own username and password to access Arbor through either:
- The Arbor App (on mobile devices); or
- The Parent Portal (on a PC/laptop/Chromebook)
Simply click on the Arbor link found in the top right-hand corner of each page of our website to access:
or by typing the following web address into your browser:
https://gosforth-central.uk.arbor.sc
Once logged in, you will be able to access key information about your child relating to:
- Your child's student profile;
- Your child's timetable;
- Attendance information;
- Report cards;
- In-app messages that have been sent to you by the school;
- Activities such as clubs and trips
Please click on the following link for information on how to get started:
Arbor App / Parent Portal Leaflet for Parents
Useful user guides for parents
Please click on the links below to access a wealth of user guides, hints and tips and troubleshooting articles from Arbor's Help Centre:
Parent Portal and App - Getting started and logging in
Includes (but not limited to):
- Log into the Parent Portal and the Parent App
- Troubleshooting login issues - why can't I log in to my school's Parent Portal or Parent App?
- Switch students - Missing children or siblings on the Parent Portal or Parent App
Parent Portal and App - Profiles, messages and meetings
Includes (but not limited to):
- Seeing and updating my child's information on the Parent Portal or Parent App
- Updating your own guardian details on the Parent Portal and Parent App
- In-app messages in the Parent Portal and Parent App
- The Calendar and timetable on the Parent Portal and Parent App
- Downloading a Report Card from the Parent Portal or Parent App
Parent Portal and App - Payments, School Shop, Meals, Clubs and Trips
Includes (but not limited to):
- Payment accounts and topping up the meal account on the Parent Portal or Arbor App
- Signing my child up for a Trip on the Parent Portal or the Parent App
- Signing my child up for a Club on the Parent Portal or Parent App
- Signing up a student as a Provisional Club Member without paying up front to pay later
- Why can't I pay for this club, trip, meal or item?
If you have checked the help centre and still can't find the answers to your questions, please contact the school office and we will try to assist you.