Community Support Available for Families
Updated for Winter Break 2025/26
Food Banks / Accessing Lower Cost Food or Household Items
Newcastle Food Bank
This service helps people in Newcastle experiencing food poverty by providing food parcels, affordable food, and welfare support to enable them to live a life, free from hunger. Information on how to access can be found below:
Newcastle Food Bank - Christmas Opening Hours
Families 1st 4 Additional Needs run the Multibank
This service provides care packages & food parcels to vulnerable families. You can self refer, all information and how to access can be found below:
Community Table at Families 1st. Surplus food from the Multibank is put out daily from 10am Monday – Friday.
Address - Unit 1, Windsor House, NE12 7BA.
Fill a bag for £2.50. All information can be accessed at the link below:
Community Table at Families 1st
Community Grocery
Bridging the gap between food banks and supermarkets. Annual membership fee (£5) then you can access the low cost grocery multiple times per week.
2 locations in Newcastle:
Newcastle West Community Grocery – Westgate Hall, NE4 5QD
Community Grocery - Newcastle West
Newcastle Kingdom Life Community Grocery- Heaton Road, NE6 1SB
Community Grocery - Heaton Road
Children and Families Support
Family hubs are continuing to run events over the Winter break, details of activities can be found below:
Support for Families – Local Authority Information
Newcastle Council - Support for Families
Reporting Concerns
If you are ever concerned that a child is in immediate danger call the police on 999.
If you are concerned about a child or young person (and are not a professional working with families and children):
Report a concern about a child or young person online
or call us on 0191 277 2500 (weekdays, 8.45am to 5pm)
If the issue cannot wait until the next working day, call our Emergency Duty Team on 0191 278 7878.

Gosforth Central